Privacy Policy
Privacy Policy – SienbyNien
Version 1.0 – Effective 1 October 2025
Thank you for being part of the SienbyNien community (“we,” “us,” or “our”). At SienbyNien, protecting your personal information is just as important to us as offering fashion that feels as good as it looks. We are committed to handling your data responsibly, transparently, and with respect. If you have any questions about our practices, please contact us at support@sienbynien.com.
This Privacy Policy explains what information we collect, how we use it, who it may be shared with, and the rights you have regarding your data. It applies to all interactions through our website https://sienbynien.com and related services, including purchases, marketing communications, events, and other activities (collectively, “Services”).
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, phone number, payment details (processed securely by our partners), and any other data you share when you register, place orders, subscribe to newsletters, or contact us. We also collect certain technical data automatically when you use our Services, including your IP address, browser type, device information, and browsing activity. Cookies and similar technologies help us improve site functionality and personalize your experience, and you can manage them through your browser settings.
How We Use Your Information
Your data is used to create and manage your account, process orders, payments, returns, and exchanges, send updates about your orders, products, and policies, deliver marketing communications based on your preferences, ensure the security and integrity of our Services, comply with legal obligations, analyze data to improve our offerings, and uphold our mission of sustainable, thoughtful fashion.
Sharing Your Data
We do not sell or rent your personal information. We may share your data with your consent, with trusted service providers acting on our behalf (such as payment processors, shipping partners, marketing platforms), to comply with legal obligations, or in connection with a business transfer like a merger or sale. Examples include payment processors, delivery and logistics companies, email marketing services, and analytics partners.
Data Retention
We keep your information only as long as necessary to provide our Services or meet legal requirements. Once no longer needed, data is securely deleted or anonymized.
Protecting Your Data
We implement strong technical and organizational measures to safeguard your information, though no system is completely secure. Please handle your personal data carefully.
Children’s Privacy
SienbyNien does not knowingly collect data from anyone under 18. If you believe a child has shared information with us, please contact us immediately.
Your Rights
Depending on your location, particularly within the European Economic Area, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent where applicable and file a complaint with a data protection authority. To exercise your rights, contact support@sienbynien.com.
Updates to This Policy
We may revise this policy to comply with laws or improve practices, and significant changes will be communicated clearly.
Contact Information
For any questions, concerns, or requests regarding your data, contact SienbyNien at support@sienbynien.com. Chamber of Commerce (KVK): 97637270. By choosing SienbyNien, you’re not just enjoying fashion that feels as good as it looks, you’re part of a community that values people, the planet, and timeless, thoughtful style.